OVERVIEW

CHAGGOU LLC (“Chaggou,” “we,” “our,” or “us”) provides this Privacy Policy to describe how we collect, use, and share the information of individuals who visit our website located at chaggu.shop (the “Site”).

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from chaggu.shop.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies.” Data files placed on your device that often include an anonymous unique identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
  • “Log files.” Files that track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels.” Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (e.g., PayPal account details), email address, phone number, and EIN/Tax ID number. We call this “Order Information.”

“Personal Information” in this Privacy Policy means information that can be used to personally identify you or is associated with any such information, as defined by the laws where you live.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to:

  • Fulfill orders placed through the Site (processing payment, arranging shipping, and providing invoices and/or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you, in line with the preferences you share with us, with information or advertising relating to our products or services.

We use Device Information to help screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site—e.g., by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing campaigns. Although IP addresses are not used by us to personally identify individuals, they may be considered Personal Information in certain jurisdictions.

SHARING YOUR PERSONAL INFORMATION

We may share the information we collect with other parties, including:

  • Third-party vendors that process data on our behalf (e.g., email service providers, payment processors).
  • Our affiliates, including Shop Members.
  • In connection with a corporate sale, merger, acquisition, or other transfer of assets, including as part of a bankruptcy proceeding.
  • Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, or to protect our rights or the rights of third parties.
  • With your consent or as otherwise disclosed at the time of data collection or sharing.

We may share information that has been de-identified or aggregated without limitation.

Learn how Google uses your Personal Information at https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For details on targeted advertising, visit the Network Advertising Initiative’s education page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising:

Alternatively, opt out through the Digital Advertising Alliance: http://optout.aboutads.info/.

COOKIE POLICY

We use cookies to personalize your online experience and collect data that helps improve the Site. Any personal data gathered through cookies is treated per this Privacy Policy. If you choose to disable cookies, parts of the Site may not function properly. We do not control third-party cookies used on the Site.

DO NOT TRACK

We do not alter our Site’s data-collection and use practices when we see a Do Not Track signal from your browser, nor do we track visitors across third-party sites for advertising.

YOUR RIGHTS

We strive to keep your data accurate and up to date. If your data changes, please notify us. To access, correct, or delete your Personal Information—or to withdraw consent—email support@chaggu.shop. We will respond within 30 days unless prohibited by law.

Personal information may be stored or processed in the United States by third-party service providers (cloud storage, payment processing, digital advertising). U.S. authorities may access such information under U.S. law. By using our Site, you consent to this processing and transfer.

Data-privacy rights for EU/EEA residents

Under the GDPR you may:

  • Request access to, correction of, or deletion of your Personal Information.
  • Object to or restrict our processing of your data.
  • Withdraw consent at any time (without affecting prior lawful processing).
  • Request data portability.
  • Lodge a complaint with a supervisory authority.

These rights are not absolute; exceptions may apply. To exercise them, email support@chaggu.shop with your name, email, request, and basis for the request.

DATA RETENTION

We retain your Personal Information as long as your Site account is active or as needed to provide requested services, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements. We do not retain personal data longer than necessary unless required by law.

SOCIAL MEDIA PLATFORMS & OTHER WEBSITES

Our Site includes social-media features (e.g., Facebook, Instagram links). These features may collect your IP address and set cookies. Your interactions with them are governed by the privacy policies of the companies providing them. Posts to social platforms are at your own risk.

CHILDREN’S INFORMATION

We do not knowingly collect information from children and do not direct the Site toward children. If we learn we have collected information from a child, we will delete it.

SECURITY

We use reasonable safeguards to protect your data but cannot guarantee 100 % security. Transmission of information is at your own risk. If a security breach materially affects you, we will notify you in accordance with legal requirements.

NO LIABILITY

Electronic communications may be intercepted across networks we do not own. We are not responsible for any data lost, altered, or intercepted without authorization during transmission. We do not guarantee your data will not be misused or disclosed, and we are not liable for such misuse.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Please review this page periodically.

CONSENT

By using the Site, you consent to the collection and use of your information as described in this Privacy Policy. If you later withdraw consent, we may still use data previously provided as required to fulfill legal or contractual obligations.

CONTACT US

For questions, concerns, or complaints about this Privacy Policy, contact us:

CHAGGOU LLC
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Email: support@chaggu.shop
Phone: +1 307 922 0872
Address: 212 N. 2nd St., STE 100, Richmond, KY 40475, USA